Customer Testimonials
Totally satisfied
Great dealership. Highly recommend to anyone looking for a VW or Mazda!! Picked up my new Atlas and everyone involved made my experience fantastic. Love this place!!!
Excellent service from scheduling through pick up. Very customer focused, respectful, and helpful.
Starting off with my Internet inquiry, I was contacted by Jonathan in a very timely manner. He was willing to answer all of my questions, and even gave me a ballpark dollar range that ended up almost right on the dot! When bringing my vehicle in to be appraised, as well as test drive my new car, the entire staff was very friendly. Soda and water was available while I waited. Despite a crazy busy day, the staff remained friendly throughout my entire time spent at the dealership. When picking up my new car, it was detailed beautifully! Well worth ...
Good people. Very helpful.
Was there for recall service, oil change and State inspection. The time estimate given was right on target. The waiting room was clean and comfortable; plenty of room for social distancing.
They did a good job replacing my radiator, as a senior citizen would be nice to get some kind of a discount! to bring me back for future work, I know everything is expensive and we are all looking to save a buck.
Everyone we dealt with there was amazing! Everyone was so helpful, knowledgeable and wanted to do everything they could to make it a positive experience! I'll buy all my cars from here!
Very courteous service advisor. Very thorough tech. Very quick and well diagnosed repair.
I had an older SUV that needed replacing so I went to look at an Atlas and a CX9. I was set up with Patrick O’Conner and he helped me look at both. I decided I loved the CX9 and moved on to negotiating the cost which is typically very stressful. I was so relieved that this was a breeze!!!!!! They were very fair and respectful on valuing my trade in and presented me with several payment options on the CX9. I ultimately decided on the perfect trim level for me and it was a great experience which isn’...
Omer was wonderful. He was extremely courteous and informative. He kept me up to date with what was happening with the vehicle repair and addressed all my questions and concerns.
Quick in and out annual service. Nice facilities and staff.
Always star treatment when dealing with Tony V and his staff.. great experience as always!!!
Check engine light came on next day after similar visit, they took me without an apt. and diagnosed and fixed the problem quickly. It was a different problem then the first visit, and I got to enjoy looking at the vintage Porsche in the showroom brought back memories of mine.
Rafael was a great salesperson, did my deal via express since I lived far away from the dealership. Would highly recommend asking for him, very easygoing and pleasure to work with. Very happy with my 2021 CX 5 Carbon edition!
Awesome service, beginning to end. Thank you, Young!
I had scheduled an appointment for service. I later realized that I also had an appointment for a medical procedure 1.5 hours later. I requested that Young's try to adhere to the appointment time. They did, and I was able to arrive for my medical appointment 15 minutes early, as the center had requested.
I was blown away. Their prices are very reasonable, and they were able to accommodate me, allowing me to wait for a couple of different services on short notice.
Always friendly and professional staff. They get the work done quickly, and they also explain repairs, and address future concerns.
Great job thank you!!😊
Great service here!
They do a good job on my Mazda. I would buy from them again and I use them for service. The car wash is always appreciated
Had my mom take my car in for service ,while she had a recall fixed. She was blown away. It was quick and they was you car . 🚗
really enjoyed the new video of the car by the mechanics.
I Appreciated the professionalism of the service manager and staff. I was given a loaner car, while my vehicle was being service and I am very thankful.
My first time at Young VW for service was INCREDIBLE! I already had a great experience with the sale of my new vehicle from the nicest salesman. For this service, they initially said 4 hours for service, replacing a part for recall, and upgrading my mirror, however it only took a little over 2 hours! They finished it so quickly and the guy at the front I initially spoke to was so friendly and kind. So thankful for VW and this great car and the people at Young VW. Their customer service is so amazing and they really try to take care ...
Just needed inspection done service is always great
This is the fourth (?fifth) brand new BW Jetta (2020) I have purchased on August 4, 2020 from Young VW over the years. Service, staff, communication and quality were above the level of Excellent” (as always). The cost for what had to be done ($506.00) was absolutely absurd, ridiculous and most disconcerting. $506.00 to repair one trunk lock sensor wire located in the trunk. I have another phrase to describe my opinion of this, but it wouldn’t be appropriate to articulate this opinion in writing.
The service department is very well organized. The service was great.
Just purchased a 2019 Golf Sportwagen, and could not have been happier with the service and vehicle quality. I worked with Mario, who was professional, attentive, responsive and flexible. Fair price, great vehicle, excellent service.
We found the VW Jetta we wanted online. Michael Graziano, salesman, even did a Facetime call so we could "see" the car up close in real-time...because we live in VA. We had to drive over 5 hrs each way in one day to purchase the car. Michael G. was extremely clear about any "issues" on the car. There were 2 minor scratches on the passenger side wheels. He notified us of them, so that we would not "find out" after a 5 hr drive when we came to buy the car. We have had so many ...
5/5 stars for sure! Had an issue with my '17 Tiguan sunroof and they were able to discover the issue within a day unlike the other VW dealer in the area how jumped to the highest priced repair without even looking at it. Defiently coming back for everything including oil changes!
Nice work and timely. No worries with any thing. Will be bringing my business here again. Will recommend to anyone that comes along. Thank you again
It was fast easy, efficient and they even wash my car!
They did a great job with my car as well as giving me full insight on what was going on with my car
Tony did an exceptional job addressing the problems caused by a different vw garage (Ciocca) & fixing everything the other garage royally screwed up! Completely up front & honest with me about my car. The work performed at Youngs has gained my trust back in my car & I am thankful they were able to do that. I would definitely recommend their garage over any I have ever used & I will recommend ANYONE needing repair work to Youngs VW! Thank-you for helping me out with my car & you have gained my buisness for life!
Love the Mazda service here. Quality work and communication!
Great service Department
Great customer service
Impeccable service
Young Volkswagen offered me timely and professiomal service.Im glad to have visited them
Just got another Mazda. Thank you Warren.
Service team is top notch. Cannot say enough good things.
Awesome experience James is a great sales guy he got me a good deal on my 2020 Jetta R-Line fully loaded. I am very happy that I found my perfect car at Youngs!
Always a great experience! New Jetta for my Daughter. She ran over something and got a flat tire. Called Young Volkswagen, went directly over and they had the original equipment tire in Stock at a fair price. Tire was changed, car was road tested and we were on our way. Thank you AGAIN! July 2020 With everything going crazy in the world during this pandemic, it is wonderful to know that Young Volkswagen Service is up and running and on the ball! My Golf R is my favorite vehicle. I just had my 40000 mile service performed and everything was fantastic. Even ...
I have the utmost confidence in the guys in Volkswagen Service!! They are always great! Eleven years with them, and they still are 5-star!
The entire VW team was professional and thorough - shuttle service was courteous and efficient, and the service video sent enabled me to follow the service progress.
Nice new clean furniture in separate brand areas. Very nice and Covid-19 conscientious. Glad to see dealership concerned for their long time older customers.
On Thursday October 15, 2020 my car made a metallic grinding sound, and stopped moving as I was beginning to crawl forward in the left turn lane on 25th Street at a busy intersection. Anthony at Young Volkswagen Mazda took care of me. Sight unseen he arranged for me to have a loaner car, I had already arranged a tow; when the police arrived they called for their tow truck driver who arrived within 10 minutes. Anthony was incredibly helpful during a miserable situation! In the following days he updated me on the progress of the shipment of the car parts, and explained ...
Great experience and the service manager, Tony was very professional and helpful with pricing, the only thing was disappointed I could have gotten one more thousand dollars off but sales manager would not budge but service was awesome.
Tony and the VW team are very friendly, honest, and willing to listen to the customer. They make it a point to get to know you, and remember your name and details about your vehicle with each visit. There is no upselling or unnecessary labor or parts. They are fast, efficient and leave your car clean and safe!
Nice cars
Great place, they try and accommodate the best they can. The service manager Tony has been very helpful.
Fast friendly and cheaper than my local service station.
The best VW dealer that takes care of your vehicle with fairness without getting ripped off . They advise you without being pressured. I recommend these professionals.
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