Customer Testimonials
Excellent service when an oil change was done. Received emailed reminder that service was needed and what was to be done. Very easy to schedule a time and date for service. Emailed reminder just before the scheduled service time and date. Very courteous service personnel and also very helpful. Use a walker and service department person went out of their way to help with doors and car. And a real surprise was that the car was washed. A nice experience.
Needed wheel alignment. Technical support staff pinpointed what was needed immediately for our car. We will always choose this dealership for great care and service expertise. Tony V. Excellent! Manager! Great customer care and efficiency! Very clean shop. Very knowledge about our vehicle. Friendly, caring, quality service. Five stars*****
It's always a safe bet getting my car serviced at Young's. It's always a safe bet getting my car serviced at Young's.
Very professional. Service manager John Berardi even got the car ready before the time we requested it. Thank you very much. I recommend Young VW.
A video of my car being serviced was priceless! Waiting room was very accommodating, staff was very friendly and professional. I would highly recommend this dealership to anyone who wants a positive experience.
Omar is a professional that can match a person’s personality. Polite, friendly, personable. He explained specifics on the care that would be given to my Baby Jetta 2012. My baby felt like I just got it out the showroom. I didn’t personally met the mechanic who worked on her so I would like to thank him/her for such a great job!!!
Great service and customer care, as always. Tony V. is a terrific service manager. Five stars.
Everything thing was exceptional. They always explain what was done to your car and even send you a video to watch of what was done by the mechanic.
Very nice people. Went with my son to pick up his mother's car and the you g woman in the service department was professional and helpful.
Omer and John, as my point of contact, executed customer service with professionalism, timeliness, accuracy. Thank you !
MR OMER LUCIANO VERY EXCELLENT CUSTOMER SERVICE EXPLAINED IN DETAIL WORK IN THE VW TIGUAN FOR INSPECTION HE SEND US A VIDEO
Phenomenal job by “Young Vw”. Completed with service video and a full explanation by the Service Advisor. Pick vehicle all cleaned up and washed! Very professional, friendly and thrust-worthy dealer and staff!
Excellent service and clean area to wait for your car if you so choose. The service managers are great. They send you a video to see what work or issues your car might have.
Great place to repair your vehicle!! Great service and very professional employees. Did not have wait too long either!!!
I would highly recommend Young Volkswagen for service. I have been going to Young for quite some time for service. I really enjoyed the new upgrades to the video and text messages regarding updates. I like being able to actually see what needed to be done.
Always do want wonderful job!! Great customer service. Never disappointed. Would highly recommend them to others.
Young Volkswagen Service Department. Always great customer care from Tony and his service staff . Professional and caring . Thank you to Tony only and his staff !
Was at the mazda side, excellent sales support and value, Warren was great!
Eseta was amazing and very helpful when getting my appt all set up!
Always very professional, prompt, and dependable service experience. Staff is knowledgeable and courteous and the new service video is great!
Young VW service was amazing. They shared by video everything that wasn't right and repaired only the third I asked them to repair. They kept updated with everything that was happening every step of the way.
Zak was extremely professional, knowledgeable, and a joy to work with! Love my new VW and would highly recommend!!
Totally recommend buying a car from here. This was my first time financing and from the moment I walked in the doors I was treated like a person and not a dollar sign, they helped me find my perfect car! Big thank you to bill and Andrew for making this possible for me! I appreciate you guys!
Zak was very professional, knowledgeable and courteous. He made the process to purchase our Golf GTI simple and pleasant. Took his time and explained each step of the paperwork with great clarity.
On time and very accommodating. Car wash was a great touch. No hard up sell!
Very easy process purchasing our new Tiguan. Inventory was flying and they gave us a 24 hour hold on the vehicle. No pressure sales and Andrew really knew all the features of the Tiguan. Highly Impressed with the easy and friendliness of the process at Young VW. Our first VW and we highly recommend this dealership.
Very friendly personnel I dealt with, Omer, is a really good dude who was super helpful. Love getting my oil changes done here for my VW.
Good service personnel. Friendly, courteous and knowledgeable. Would definitely return to this dealership for both sales and service.
It had been a long while since I had all my service done by a dealership service department. The only other dealership I had this level of trust in is no longer in operation. Young has been exceptional--thorough with explanations, honest about what is/isn't needed, and reliable in every way. As long as things stay as they are, I'll be a lifelong Young VW customer.
Very easy process to purchase a vehicle. They didn't rush me or the deal. We're friendly and easy to speak with.
Great service. Shuttle from-to home was exceptionally quick and reliable.
I came in to have a new key calibrated to my vehicle. The staff did a great job. Very professional and the service was quick. Plus, as I waited, there was free coffee.
I’ve never had a better experience at a car dealership. Friendly, honest and professional. No games … simply awesome!!! Zak took care of us and I can’t say enough about the man … SIMPLY AMAZING!!! Thank you Young Volkswagen … I’ll be getting all my vehicles from this place for now on 👍🏻😃👍🏻
I brought a new 2021 Mazda CX30 there on 11/11/21. The buying process was very good 👍 no pressure. I'll find out later how the service department operates. It's now 04/12/2022 haven't heard from the dealership concerning my experience with the vehicle. I was told someone from the dealership would call within two weeks to help me understand the vehicles features. VERY DISAPPOINTED 😞 Another update 05/12/22. My low oil light came on my 2021 Mazda cx-30 2.5 turbo. I have less than 5000 miles on vehicle I hoped to get a next day appointment for oil change. I was told they had no appointment opening ...
I had body work done on my truck. They were fantastic to deal with! Erica always kept me up to date on how the work was going and was very professional. I did have a small issue after the work was completed. They had me in and out the same day without any disruption to my day. Would highly recommend!!
The boys did a great job and it was done in the time promided. Will be back again as soon as I need service. Good to see there was a tire in stock
The boys did a great job and it was done in the time promided. Will be back again as soon as I need service. Good to see there was a tire in stock
Ive been a customer of Young VW since 2006 when I bought my first VW. My experiences with them have been nothing short of exceptional. That includes my recent experience when I purchased my new car, a 2021 VW Arteon. I felt very comfortable throughout my buying experience, never feeling pressured to buy anything. They were very easy to deal with and made sure that all my concerns we met. Needless to say, I highly recommend them!
I have been dealing with Young VW for a while now and they have always been right on it for everything. They treat their clients great and always giving suggestions on possible services needed and always a free car wash ! So yes stop in and see Tony and the gang and show them some love !
Brought in for an oil change and tire rotation. They were very professional and courteous. They were pretty quick too. And love that they wash your car as well.
Always a good experience! Service guys are friendly, courteous, on time. Service itself is effective. Free carwash. I only wish they had full service car wash, even if i had to pay exatra. Coffee machine in VW customer lounge sucks though, needs a tune-up.
Karin was exceptionally knowledgeable and patient showing me everything/all features of the SUV:) I am Delighted with my new Mazda!
The service was fast, curteous service. They ansswered all my questions promptly and went over the service results with me.
Had my car inspected and an oil change. I would not go anywhere else because of the excellent work and service that you provide. Thank you
My car was serviced, inspected and ready ahead of when promised. Perfect.
I stopped into the service department because my front right blinker stopped working. Naively I had stopped and bought the bulbs thinking I could do it myself. Nope, that didn't work out at all. Omer was very helpful and had his tech take care of it. It dawned on me that I was close to needing inspection and service and he took care of that too, warning me that it might take a couple of hours. I was truly grateful for the opportunity to get it all taken care of right there and then.
Driving my car right up to the service shop within the building, I proceeded to the shop's main desk where my appointment was acknowledged. It was just for an oil change but I mentioned two other issues of concern. They were duly noted and so, handing over the key, I proceeded to the waiting room. I was able to address some personal issues on my smartphone utilizing the complimentary 5G Wi-Fi. In relatively short order, a service representative came in to inform me that my car was ready. We went over to the service desk where I was informed ...
Tony Vigliani and his service team always provides exceptional service, even during these sometimes difficult times. They kept us updated on the part, which had to be ordered before it could be installed.
The people in the VW service department are professional, conscientious, and friendly. They know me by name!
Always great service! Friendly and knowledgeable staff!
When my car suddenly would not start I called Young. Their maintenance department is outstanding and the reason I have purchased three cars there. They looked up my service record and determined that my issue was my battery which was still the original in my 4 year old car. I got a jump start and immediately drove to Youngs where my battery was replaced right away. I appreciated the outstanding customer service on a very hot summer day.
Absolutely great service people! Thank you for another great experience!
The service department kept me informed and they were great to work with! Excellent customer service!
Everyone at the service department are so personable and friendly. Thank you for the fantastic service
Friendly staff for the most part. Excellent service in Mazda's service department
Excellent service from the Mazda service department! Thank you again!🤓
i was a little disappointed that it took 22 days to get an appointment. But they did a great job--my car looks like new again.
Personnel was friendly and informative. Service waiting area was clean and comfortable.
My experience was beyond exceptional starting with the people I spoke to on the phone up into my actual service experience. Everyone was so friendly and helpful I was amazed.
I been coming to this dealer for about 2 years. No issues.
Amazing Service EVERY SINGLE TIME!
Awesome service great people awesome tech John Harmon
Service work done perfectly. A real pro. Will continue to return for this type of work. Price was well within budget and would highly recommend!
Kuddos to Tony the Service Manager on immediately correcting a problem on by brand new 2021 VW Atlas after owning it a week. The salesman let me leave on the day of purchase with a small item not working and did not help me resolve it when I called him a week later upon returning from my vacation. He also was to call me 3 days after purchase and was supposed to set an appointment with me to go over all car features and gadgets, which I told him I would appreciate. That never happened. All in all I found Young VW ...
Everything was excellent, service, speed , attitude and kindness made the experience a joy to do business with Young Volkswagen. I would recommend them to friends.
Went for maintenance and inspection. They really stepped up their game in Mazda customer service. Everyone was friendly smiling and eager to assist. They even send me a video of my car being inspected. I was impressed. Been a Mazda customer for 3 years and I feel they went above and beyond.
Great technicians and quality personnel at the facility. From the shuttle driver to the techs and through checkout, everyone was great.
Great service!
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